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Benchmarking for Performance

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Benchmarking for Performance Proposal         

Strengths Differentiating High-Low Performers

Development Issues Differentiating High-Low Performers


Sample Benchmarking for Performance Proposal

PROPOSAL: Building a Baseline for High Performance

 A Pilot Study for Your Organization

 OBJECTIVE:                     

·         To determine the critical traits that distinguish a sample of high performing employees, from a sample of low performing employees. 

  ·         To lay the groundwork for assessing quickly and accurately the key competencies responsible for success in the organization’s environment, for the purpose of both selection and development of high performers.

  ·         To provide a risk- and cost-free way to assess the power of a cutting edge methodology that makes “soft skill” measurement accurate and objective.

 PROCESS:

1.       20 individuals judged to be high performers and 20 individuals judged to be low performers receive a Password and go online to take the axiometric profile.  These 40 individuals will have similar positions.  A paper and pencil option is also available for those who do not have online capability.

2.       A report is generated for each individual, which will be sent immediately to the email address agreed upon, either that of the individual who completed the profile or that of a single individual designated to collect all the reports. 

      a.       If the report is sent right to the individual, it will allow the person completing the profile to benefit immediately from the information in the report.  (These reports can subsequently be made available to their superiors at no charge if that is appropriate.  It is also recommended that the individual be encouraged to share their report themselves.)

        b.       The report identifies the general decision-making strengths of the person and will offer coaching suggestions for building on strengths and minimizing those traits that can interfere with high performance.

3.       The data from the two groups is analyzed to determine more specifically what talent, skill, and attitude exists between the two groups as well as what factors might keep the groups from accessing their talent and skill.  This data is shared with the appropriate designees of the company.

OUTPUT TO BE SHARED:

1.       A list of the strengths and problem areas of the high performing group and of the lower performing group.

2.       A list of the strengths that distinguish the high performing group from the lower performing group.

3.       A list of the problems that distinguish the low performing group from the higher performing group.

4.       Preliminary suggestions for development tactics to enable the low performing group to raise their level of performance.

5.       Discussion of implications for selection and development going forward.

RATIONALE:

For the Assessment Methodology—

Only until we can identify the critical success factors within the individual can we complete the good manager-good employee team.  Some feel that precision in measuring these “soft factors” is impossible.  We disagree.

This study will directly address the human factors operative in a group of high and low performers.  It employs a process that is characterized by low bias and high accuracy because it tracks the actual decision-making and judgment capacities of the individual, two factors critical to performance competence.  Moreover it is simple and quick, and based on hard science, not soft science; mathematical accuracy, not psychological inference.

The methodology employed has been validated for construct validity, criterion validity, and freedom from age, race, and sex bias.  It has also been reviewed and approved by the legal and psychometric departments of such organizations as Arthur Andersen, Drake Beam Morin, Sara Lee, GTE, AT&T, USPS, and Hospital Corporation of America.  It has been subjected to review by psychometricians from Princeton, Yale, Georgetown, and Harvard.  It has been used successfully by such organizations as Rich Products Corporation, Ford Motor Company, Merrill Lynch, Army Corps of Engineers and NASA. 

For the Pilot—

Investment of both time and money is minimal, yet the output can be a valuable aid to learning more about success at your organization.  For the group responding, the individual reports can be a source of increased self-knowledge and suggestions for building their competence.  For leadership, the results will give an initial indication of what distinguishes their high performers and how to select and assist others to achieve that level of performance.  Finally, factors affecting lack of success and hence turnover will be more apparent, contributing to better hiring.  Even if the turnover rate is good, an even lower one is better—and more cost effective.   

INVESTMENT:

Time:       15-20 minutes per respondent     

Budget:    $0.00


Click here to return to the Benchmarking for Performance Page

FREE OFFER                     We invite you to partner with us, in a preliminary Benchmark study of your top performers. You may participate in this Benchmark, at no cost to you.

We are making this offer because, once you experience the uniqueness and accuracy of our process, we are confident you will understand its value to your company.

To take advantage of this offer, complete the form on the contact page.

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Prioritized Strengths Which Separate High From Low Performers

Sensitivity To Others: (Handling Customer Rejection) SRV-15A Ability to see and evaluate positive or negative consequences of relationships without becoming too involved. 

Role Satisfaction: (Personal Work Attitudes)  SRV-26A Combination of confidence about their ability to perform and an urgency to push ahead and get things done.

Insight: (Problem Solving Capacity)  SRV-24                   Very Good ability for relying on intuitive insight and inner ‘gut’ feelings for identifying and solving problems.

Common Sense Thinking: (Problem Solving Capacity)  SRV-23C Very Good focus and ability to see and understand how to get things done in a practical, common sense way.

Reading Customer Needs: (Relating With Customers) SRV-3B Keen insight into others seeing the potential for good and bad couched within cautiously optimistic attitudes. 

Self Confidence:  (Handling Customer Rejection)  SRV-13J Strong sense of confidence in social and role image and attention to the importance of status and recognition.

Consistency:  (Personal Work Attitudes)  SRV-30C              The ability to see and understand the value staying on track even though there is some indecisiveness about the future.

Persistence:  (Personal Work Attitudes)  SRV-29              A strong personal commitment to stay on track and complete goals and tasks regardless what happens.

Meeting Schedules Deadlines: (Job Related Attitudes)SRV-19G Strong self perfectionism lead them to stay focused on making certain things are done on time and according to expectations. 

Reading Customer Needs:(Relating W Customers) SRV-3A The ability to see and understand the uniqueness, individuality of others helps them accept viewpoints different from their own.

Doing Things Right:  (Job Related Attitudes) SRV-17C         Strong individualism will likely lead them to get around accepted ideas if these ideas interfere with their inventiveness.

Self Control:  (Handling Customer Rejection)  SRV-14           Ability to maintain their sense of balance and equilibrium when dealing with stressful and emotional situations.

Copyright 2006 - Axiometrics International


Prioritized Development Issues Which Separate Bottom From Top Performers

Reading Customer Needs:  (Relating With  Customers)  SRV-3B Dogmatic and skeptical attitudes lead them  to impose preset solutions on customers  in an  impatient manner.

Listening To Customers:(Communicating Customers) SRV-6C Tend to listen, measure and critique everything that is said against a preset, rigid standard.

Intuitive Insight: (Problem Solving Capacity) SRV-24             May have difficulty knowing what their feelings mean or disregard the strength of their inner feelings.

Understands Attitudes: (Communicating Customers) SRV-10B Dogmatic, perfectionistic thinking can cause them to be intolerant and critical of ideas which they do not value.

Persistence:  (Personal Work Attitudes) SRV-29A                      Self perfection can lead to inflexible and potentially unrealistic commitment to one’s goals and plans.

Role Satisfaction: (Personal Work Attitudes)  SRV-26B         Social or role uncertainty can lead them to feel frustrated or dissatisfied in their current circumstances.

Common Sense Thinking: (Problem Solving Capacity) SRV-23C Focus on results and their immediate environment can lead them to overlook  the consequences of what they are doing.

Doing Things Right:  (Job Related Attitudes)  SRV-17A          Their unconventional, individualistic thinking can lead them to substitute the being inventive for doing things right.  

Self Control:  (Handling Customer Rejection)  SRV-14         Tendency to react impulsively in stressful situations can lead to difficulty maintaining control in the sales process.  

Sensitivity to Others:  (Handling Customer Rejection) SR-15A Too much sensitivity to what others think or say potentially  making it difficult to address difficult issues.

Self Confidence:  (Handling Customer Rejection) SRV-13G Uncertainty about the future, difficulty directing energy and consistently getting things done.

Self Esteem:  (Handling Customer Rejection)  SRV-11B         Tends to not give self enough credit leading them to promise more than can be delivered or more than is necessary.

Copyright 2006 - Axiometrics International

 

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